We continually strive to deliver remarkable client service. Thank you for taking the time to share your feedback with us. We will forward an overview of our complaints resolution process to you on request.
The office of the Ombud for Financial Services Providers has been established in accordance with legislation. If you are dissatisfied with the outcome of any complaint you submitted to us, you may refer it to the Ombud whose contact details are: The FAIS Ombud | Telephone: +27 12 762 5000/+27 12 470 9080 | Email: firstname.lastname@example.org | www.faisombud.co.za | Postal address: PO Box 74571, Lynnwood Ridge, 0040.